Return Policy
Last updated: February 2026
All sales are final once an order has shipped.
Order Cancellations
Orders may be canceled for a full refund prior to shipment. Once the product has shipped, cancellations, returns, and refunds are not permitted.
Damaged Items
If your Laser Alignment System arrives damaged, you must notify us within 24 hours of delivery and provide photos of the damage.
Notice of damage may be provided by:
- Calling 1-866-946-9858, or
- Emailing sales@truelasertrack.com
Once the damage is verified:
- We will provide prepaid return shipping.
- A replacement product will be shipped at no additional cost.
Returns or refunds are not available for any other reason.
Questions?
If you have questions about our return policy, please contact us:
- Phone: 1-866-946-9858
- Email: sales@truelasertrack.com